I’m a Product Designer who loves helping teams create their best work. I lead projects from inception to delivery using insight and data. I’ve delivered digital projects across industries for over 17 years. Let’s make something amazing together!

 

Areas of Expertise

 

Service Design

Information Architecture

Interaction Design

UX Research

Design Systems

Project Highlights

 

Service NSW Global Experience Language (GEL)

Virgin Money digital bank iOS + Android app

Sydney Morning Herald / The Age major re-design

Brisbane Times Election Coverage 2018

Fairfax Metro Web Design System

Onthehouse Property Values iOS + Android App

Lexis Advance Legal Research Platform

Memorable Wins

 

“Peak Hour” Data Visualisation

Kantar’s Information is Beautiful Awards 2018
Walkley Award Finalist 2018

Sydney Morning Herald

PANPA News Site of the year 2016

US Patent 2014/028193A1

Computer Program Products and Methods for Displaying Digital Looseleaf Content

Recent Reads

 

Good Services: How to Design Services That Work

Lou Downe (2020). BIS Publishers.

The Jobs to Be Done Playbook: Align Your Markets, Organization, and Strategy Around Customer Needs

Jim Kalbach (2020). Two Waves Books.

Writing Is Designing: Words and the User Experience

Michael J. Metts and Andy Welfle (2020). Rosenfeld Media.

Strategic Writing for UX

Torrey Podmajersky (2019). O’Reilly Media.

My Methodology

 

I don’t have a fixed methodology — by which I mean, I am concerned with the success of the project and the team, not with the use of a particular workflow to get there. I work with stakeholders to find a process that works for the organisation and supports its goals.

Have We Met?

 

I go to conferences regularly. If you think I look familiar, maybe we’ve met! Drop me a line, I’m keen to hear what you’re up to.

2022 — UX Australia, Melbourne
2020 — NO/BS Conference, Melbourne
2019 — UX London
2018 — Web Directions Summit, Sydney
2016 — UX Australia, Melbourne
2016 — Web Direction Respond, Sydney
2015 — UX London
2014 — UX Week, San Francisco
2013 — UX London
2012 — UX Week, San Francisco